Privacy Policy

TwodoorGames SRL. provides this Privacy Policy to explain how it collects, stores, and uses the information collected in connection with TwodoorGames’s software applications, and websites (collectively, “services”). TwodoorGames respects the privacy of their users and is committed to protecting the user’s information. You have a right to know our practices regarding the information we may collect and use when you use our services.

This privacy policy is effective as of May 14th, 2018.

The types of information we collect and how we collect it

Personal Information

  • TwodoorGames collects the advertising identifier (Apple’s IDFA and Google’s advertiser ID) , and a unique identifier for each user in our mobile games.
  • TwodoorGames integrates many third party SDKs in to our services. These SDKs are used for advertising to our users, analyse service usage, enabling in-app purchases, or providing game services like achievements and leaderboards. We allow third party operators this collected solely for internal operations of the service as permitted by applicable rules and laws. This could include, but is not limited to, persistent advertising identifiers, geolocation information, and IP address. We encourage you to review the policies of the third party operators listed below.
  • Should a user explicitly provide it to us when prompted, we will collect email addresses of our users for our mailing list(s).
  • Some of our services require or allow a user to provide a screen name so they can be identified within the service.

Non-personal Information

  • We allow third parties to collect some anonymous information by which users cannot be identified. Non-personal information may include technical information about your device, such as your browser type, screen resolution, device type, language, type of operating system and geo location (only general location). Non-personal information is gathered by third party services while you are accessing the service. They are allowed to use this information to conduct research and analysis, but only for strictly limited purposes. We encourage you to review the policies of the third party operators listed below.
  • Internally, TwodoorGames also reserves the right to collect anonymous information for research and analysis. This information is generic in nature and cannot be used to individually identify a user. This information is collected each time a user runs one of our services.

What we do with the personal information we collect

  • Advertisers collect data regarding advertisement performance, user’s interaction with ads, our apps and user’s interests. Collected data may include user’s personal information in order to serve users ads and for the third parties’ legitimate business interests.
  • TwodoorGames collects persistent identifiers in order to provide support for our services to our users. Additionally, TwodoorGames uses persistent identifiers to send promotions regarding new products or updates to our users. If we keep track of persistent advertising identifiers, it allows us to only notify these users about new products that they will actually be interested in.

What we do with the non-personal information we collect

  • Third party operators are allowed to collect and use non-personal information to conduct research and analysis, or to target advertisements, or other limited purposes. This information cannot be used to individually identify any user. We encourage you to review the policies of the third party operators listed below.
  • Similarly, TwodoorGames also uses non-personal information to conduct research and analysis. We do this to improve our services in future updates or to gain knowledge about how our users our interacting with the service.

Children

We understand the importance of protecting the privacy and safety of children using our services, as outlined by the Children’s Online Privacy Protection Act of 1998 (COPPA). Accordingly, we do not knowingly collect, use, or disclose personal information from children under 13.

When we determine that a service is directed and children under the age of 13, we will configure all of our internal systems such that no personal information will be collected, and configure all relevant third-party integrations appropriately such that no personal information will be collected for users of that service. For additional information, please refer to the privacy policies of our third party operators to understand what they are doing to further protect your child’s privacy.

Services that are determined to be targeted at children will still receive advertisements from our third-party operators, and promotions from TwodoorGames using its internal systems. In this case the ads and promotions will not be targeted at specifically for users, but will be broadcast to all users of the service.

If you are a parent of a child under 13 years of age and you believe your child has provided us with personal information, please contact us using the information below and we will delete the information from our systems.

Disclosure of Personal information

The scenarios in which we will share your personal data are as follows:

  • we determine that it is required by law;
  • we have a good faith belief it is necessary to protect our rights or property;
  • we are participating in a merger, acquisition, liquidation, dissolution or sale of assets;
  • we have your consent; and
  • as described above in relation third-party operators collecting information from our services.

Under no other circumstances will TwodoorGames share, sell, rent, or release your data.

Deletion of personal information

If you would like to delete all your information please email hello@twodoorgames.com and we will walk you through the process of removing your information from all the third-party services we are using. As we do not store your information in any way, it is stored by the third-party solutions we are using.

Security

We follow generally accepted industry standards and internal procedures to protect personal information submitted to us, both during transmission and once we receive it.

Third-party Operators

  1. Advertising Networks: TwodoorGames allows advertisements from the Third Party ad networks to be displayed in our services. TwodoorGames makes commercially reasonable efforts to ensure that the third party ad networks are configured to comply with applicable privacy laws, and we reasonably believe this to be the case for each of them. Additionally, if we determine a service to be directed at children under the age of 13, we configure each of these ad networks to be compliant with the Children’s Online Privacy Protection Act of 1998 (COPPA).
  2. In-App Purchases: In order to make an in-app purchases, a user must use a third party checkout options that we have integrated with our services to finalise and pay for their order. The third party operator’s privacy policy and security practices will apply to this process a user’s information. We encourage you to read that privacy statement before providing your information.
  3. Game Services: Many of our services integrate Apple Game Center. Apple offers their own privacy policy, and we encourage you to review it http://www.apple.com/privacy/privacy-policy/.